Guides

The continuity plan: a practical guide for charge point operators

A charger can report itself as available while sessions fail or deliver a fraction of their power. Operators invest in charging intelligence to close that gap. When the provider changes or shuts down, the gap opens again: alerts stop, automations go quiet and silent failures pile up.

This nine-page guide gives charge point operators five steps to get through the transition with the network still under control, plus a one-page checklist to print and tick off.

What you'll learn

  • The five questions to get answered in writing before you plan around a switch-off date
  • What to export while access lasts: health history, incident logs, automation logs, reports, charger inventory and integrations
  • A dependency map that gives every process the tool fed an owner and a fallback
  • Five weekly checks on CPMS session data that cover the gap until a replacement is live
  • Seven questions that separate a lasting replacement from the next single point of failure
  • A one-page checklist with switch-off date and plan owner