When a charge point goes down, revenue and driver trust go with it. Solidstudio’s CPMS is engineered for uptime and backed by service commitments we put in writing.
platform availability
response to critical issues
infrastructure monitoring
charge points kept running
Uptime isn’t luck. It’s the result of how the platform is built, supported, and secured. Three things make it hold.
Engineered so no single failure takes your network down.
A commitment to fix, not just to reply.
The security posture that clears procurement without slowing you down.
From the SLA we commit to, to the people who pick up when something breaks, to the security that keeps every operator’s data its own – here’s what reliability looks like in practice.
Auto-restart handles it with no staff on-site: a station reboots automatically on defined OCPP error codes, and an interrupted session resumes after a temporary failure – critical for overnight depot charging.
Real-time alerts flag missing heartbeats and connection failures per station, with a statistics view that surfaces sites generating repeated warnings before they become outages.
Yes – a maintenance calendar tracks planned interventions across the network, and you can pause alerts for a set window so planned work does not fill the logs with false positives.
Our software runs behind 60,000+ charge points under management across 15 markets – the reliability comes from operations we run, not a spec sheet.
Book a live demo or talk to our team – we will look at your uptime targets and how to hit them.
We’ll gladly walk you through the products during a demo and answer any questions! Just drop us a message, we’ll get back to you!
