Software solutions used across organisations need to be followed by appropriate IT support services. It doesn’t matter if your company uses software to empower its employees or deliver value to customers - you need an efficient IT support process in place to serve internal and external clients.
At Solidstudio, we offer services focused on making IT support processes more effective and seamless - because that’s what every business needs for smooth operation.
For IT support to do its job well, organisations need the right IT support processes and tools. If you’re still not sure whether your company needs a solid IT support process, here are some good reasons why it’s worth investing in that type of software integrations:
Solidstudio provides small- and medium-sized business with a broad range of support service options, from simple helpdesk support to more complex networks we can design, instal, engineer, maintain and troubleshoot.
Our highly skilled team of engineers delivers support services for the following operating systems: Microsoft Windows, Novell, Unix, and GNU/Linux. Our support process services are arranged to match your needs. We can agree on hourly support agreements or a fixed-price unlimited help desk and network support.
We can provide you with assistance regarding the maintenance of your solution and keep an eye on any problems or bugs that may emerge during usage. Our team will take care of these issues promptly.
12
Team members
8
Senior software developers
67
Combined years of experience
Our team of experts can organize and manage an IT support process for your company, equipping your employees with tools they need for optimal performance. We can also help you achieve key SLAs, optimize the architecture and code of your support solution, migrate your tool to the cloud, and provide long-term maintenance services.
Hire us to ensure excellent IT support at your company.
