Support Process services

Support Process services

Solidstudio Software House delivered a superior product that satisfies internal stakeholders and offers a seamless experience to users.

Product Manager, ChannelBytes


Support Process services

Software solutions used across organisations need to be followed by appropriate IT support services. It doesn’t matter if your company uses software to empower its employees or deliver value to customers - you need an efficient IT support process in place to serve internal and external clients.

At Solidstudio, we offer services focused on making IT support processes more effective and seamless - because that’s what every business needs for smooth operation.

IT support process

For IT support to do its job well, organisations need the right IT support processes and tools. If you’re still not sure whether your company needs a solid IT support process, here are some good reasons why it’s worth investing in that type of software integrations:

  • Fast response resolution - our team of experts will have your systems up and running quickly to minimize the impact of issues on your operations.
  • Cost-effective - you pay only for the resources and support you need.
  • Help in essential setup - by teaming up with us, you’ll make the most out of your investments in IT. We will design, integrate, optimize, and migrate your systems when necessary.

IT support process company

Solidstudio provides small- and medium-sized business with a broad range of support service options, from simple helpdesk support to more complex networks we can design, instal, engineer, maintain and troubleshoot.

Our highly skilled team of engineers delivers support services for the following operating systems: Microsoft Windows, Novell, Unix, and GNU/Linux. Our support process services are arranged to match your needs. We can agree on hourly support agreements or a fixed-price unlimited help desk and network support.

We can provide you with assistance regarding the maintenance of your solution and keep an eye on any problems or bugs that may emerge during usage. Our team will take care of these issues promptly.

Support Process software house

Our team of experts can organize and manage an IT support process for your company, equipping your employees with tools they need for optimal performance. We can also help you achieve key SLAs, optimize the architecture and code of your support solution, migrate your tool to the cloud, and provide long-term maintenance services.

Hire us to ensure excellent IT support at your company.

Technologies we focus on

Why choose Solidstudio?

A web development partner’s duty is to explore and offer solutions that would match a unique business value.

We know that accurately applied web development services will become a strong foundation, that will drive product from scratch to the top, or will raise the performance of a present one, enhanced with matched technologies.

We provide seniority expertise and a mix of the most performing technologies in order to set your business on the path to success. With open communication, we build strong partnerships in the digital world.


awesome team members


years of contributing to e-mobility sector


Our case studies

We don't like to brag, but when we do, it's because crafting with us is superb!

They stepped up and provided recommendations based on what was best for our business. Their team understood our business use cases and filled in our knowledge gaps.
Lindsay Sayre, Product Manager
The amount of work that their 2–3 developers completed over the course of the year was significantly more than would be produced by local teams of 2–12 people. (...) the quality of their team’s extremely high
Grand Vision
Benoit Lamairesse, Directior Data & Analytics
What’s so interesting about Solidstudio Software House is that they don’t really have junior developers. Instead, they’ve assigned two senior people and a lead.
Edwyn van Rooyen, CEO
Their level of professionalism is extremely high. Solidstudio Software House requires less oversight than many of the other vendors we've worked with.
Connect your care
Mitchell Maddox, Managing partner

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