Chatbot development

Chatbot development

Solidstudio Software House delivered a superior product that satisfies internal stakeholders and offers a seamless experience to users.

Product Manager, ChannelBytes

Chatbots for business

Chatbots provide businesses with many different benefits:

1

Saving time on customer service

You can use chatbots to provide fast, automated answers to most questions customers may have. Instead of making them wait for hours or days before to receive a response, you can quickly answer their questions without involving any of your customer service reps.

2

Increased productivity

By delegating a portion of customer interactions to a bot, your staff will have more time to dedicate to activities that bring a higher value to your business. A chatbot will also never make errors.

3

Cost-efficiency

developing a chatbot is cheaper than hiring more customer service reps. It’s an investment that pays off in the long run. A chatbot will never go on a vacation or take sick days off. You won’t have to contribute to its pension either. You can be sure that the ROI of a chatbot integration grows over time.

4

Convenience

A chatbot is there to interact with your customers 24/7. It’s always available to provide answers and not constrained by any working hours. If customers get in touch with your chatbot with product questions, they may get the answers they need to complete a purchase. Your business will be generating revenue even when none of your staff are working.

We don't like to brag, but when we do, it's because crafting with us is superb!

They stepped up and provided recommendations based on what was best for our business. Their team understood our business use cases and filled in our knowledge gaps.
ChannelBytes
Lindsay Sayre, Product Manager
The amount of work that their 2–3 developers completed over the course of the year was significantly more than would be produced by local teams of 2–12 people. (...) the quality of their team’s extremely high
Grand Vision
Benoit Lamairesse, Directior Data & Analytics
What’s so interesting about Solidstudio Software House is that they don’t really have junior developers. Instead, they’ve assigned two senior people and a lead.
T-Cup
Edwyn van Rooyen, CEO
Their level of professionalism is extremely high. Solidstudio Software House requires less oversight than many of the other vendors we've worked with.
Connect your care
Mitchell Maddox, Managing partner

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