Solidstudio Software House delivered a superior product that satisfies internal stakeholders and offers a seamless experience to users.
Product Manager, ChannelBytes
Chatbot development
Chatbots are one of the most popular features business owners use to boost customer engagement and deliver fantastic service. A chatbot brings some critical benefits to business looking to enhance their operations and drive revenue.
We create chatbot applications that combine the most innovative approaches and technologies to bring a fantastic experience to users and help companies achieve their goals.
Chatbots for business
Chatbots provide businesses with many different benefits:
1
Saving time on customer service
You can use chatbots to provide fast, automated answers to most questions customers may have. Instead of making them wait for hours or days before to receive a response, you can quickly answer their questions without involving any of your customer service reps.
2
Increased productivity
By delegating a portion of customer interactions to a bot, your staff will have more time to dedicate to activities that bring a higher value to your business. A chatbot will also never make errors.
3
Cost-efficiency
developing a chatbot is cheaper than hiring more customer service reps. It’s an investment that pays off in the long run. A chatbot will never go on a vacation or take sick days off. You won’t have to contribute to its pension either. You can be sure that the ROI of a chatbot integration grows over time.
4
Convenience
A chatbot is there to interact with your customers 24/7. It’s always available to provide answers and not constrained by any working hours. If customers get in touch with your chatbot with product questions, they may get the answers they need to complete a purchase. Your business will be generating revenue even when none of your staff are working.
Chatbot implementation
Here are some examples of chatbot implementations businesses can benefit from:
- Customer service chatbot - supporting customer service reps.
- Marketing and lead generation chatbot - generating leads and helping out in marketing activities by interacting with customers.
- Internal chatbot - designed to automate employee tasks and support staff.
- Facebook bot development - bots that are located inside the Facebook Messenger application
- Artificial Intelligence chatbot - a bot equipped with sophisticated AI solution able to enhance its answers by learning from customer questions.
Chatbot development company
We develop chatbots for organizations that aim to optimize their operations and benefit from this incredibly versatile technological solution. We focus on generating ROI quickly, and as we scale your project, we make sure you have all the tools you need to manage your bots.
Our chatbot development solutions can be easily integrated with third-party NLP tools and exported to multiple messaging platforms.
Once the chatbot is live, your team can efficiently manage it on their own. You can make simple updates, send messages to users, or create new flows you want your chatbot to follow. The chatbot can change together with your product line, ensuring that customers get the most updated information and have a memorable experience with your brand.
Technologies we focus on
Why choose Solidstudio?
A web development partner’s duty is to explore and offer solutions that would match a unique business value.
We know that accurately applied web development services will become a strong foundation, that will drive product from scratch to the top, or will raise the performance of a present one, enhanced with matched technologies.
We provide seniority expertise and a mix of the most performing technologies in order to set your business on the path to success. With open communication, we build strong partnerships in the digital world.
22
awesome team members
3
years of contributing to e-mobility sector
